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Dementia Care aims to raise the profile of dementia and recognise it as a palliative disease. We provide support to patients who have a dementia diagnosis, as well as their loved ones and carers.

Emotional Support

We help our patients and loved ones to navigate and validate their emotions

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How we support you:

  • Provide a listening ear
  • Dedicate time for each individual
  • Validate feelings and emotions 
  • Work alongside our Counselling Team when extra support is needed
  • Organise pastoral/religious support

Education

We educate our staff, the community, local businesses, patients and their loved ones

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How we educate:

  • We give talks to corporate businesses about our Dementia Services 
  • Deliver Springhill Education’s Advanced Dementia Palliative & End of Life Care module
  • Educating loved ones and patients about their diagnosis and steps to take going forward

Care Planning

Getting to know the person behind the diagnosis, tailoring care specific to their
wants and needs

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How we plan our care:

  • Getting to know the person behind the diagnosis. Our ‘Life Story’ booklet is completed by our patients, asking them questions about their life in order for us to get to know them and help personalise their care. The downloadable version of this booklet can be found at the bottom of this page
  • Advance care planning. This is a plan specifically tailored to the individual and what their needs are
  • Advocate for patient’s wishes and needs

Signposting

We can point patients and loved ones to other organisations and services that can help

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We signpost to:

  • Citizens advice
  • Memory clinic
  • Organisations from both the voluntary and private sectors, as well as secondary care providers
  • Advocacy service
  • Our supporting solicitor firm who provide legal/financial advice for our patients and their loved ones
  • Please refer to the leaflet below for dates and times.

Collaboration

We work with other Healthcare Professionals both internally and externally

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We collaborate with:

  • GP’s, taking referrals from and giving referrals to, attending their meetings, promoting inclusion for people with a dementia diagnosis and gold standard framework meetings
  • Adult Care services
  • Springhill Hospice Physiotherapist
  • Other areas of the hospice including the Wellbeing & Supportive Care and Counselling Teams
  • Other NHS providers

Practical support

We support patients and their loved ones with practical advice and coping strategies

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We support with:

  • Bowel and bladder function
  • Dietary needs
  • Aids and adaptations
  • Coping strategies
  • Medications

A referral to the Specialist Dementia Care nurse can come from the following:

  • A healthcare professional (e.g. GP)
  • Alzheimer’s Society 
  • The Hospice team who have recognised a patient as needing specialist support

If you have any questions, or would like more information about referrals, please contact our Dementia Specialist Nurse, Margaret, at nehgm.liaison@nhs.net.

Margaret Diggle
Specialist Palliative Care Dementia Nurse

On the last Friday of every month, we hold a drop-in session in our Springhill Suite; allowing carers who are supporting an individual with dementia to access information, knowledge and training opportunities. 

We ensure they are supported in a safe and welcoming environment.  These sessions can also be used as a tool to signpost to the relevant services, if appropriate.

Every other month, a representative from our supporting solicitor firm will be available to provide legal and financial advice at these sessions.

An exciting addition to our services is the Dementia Care Garden. Based on research from Stirling University, outdoor spaces have a proven positive impact on all individuals. Therefore, we believe that a dementia-friendly outdoor space is highly beneficial to supporting our Dementia Care patients as a whole.

The Dementia friendly Garden was designed to incorporate features that help those with dementia utilise all their senses.

The garden is available Hospice wide, and we have seen a positive impact on everyone’s emotional and mental wellbeing.

Information about our Dementia Care Service can be found in this leaflet

Download

This workbook can help patients and loved ones communicate and capture memories. To be completed at your own pace. (Urdu version)

Download

This workbook can help patients and loved ones communicate and capture memories. To be completed at your own pace. 

Download

An advance care plan is yours to keep and share (with your consent) with those who are involved in your care, particularly if you become unable to make or communicate decisions for yourself.

Download

If you have any queries about the dementia services we offer, please get in touch using the details below.

Email: nehgm.liaison@nhs.net
Phone: 01706 752360