Springhill Hospice is Outstanding!

Following an inspection from the Care Quality Commission, Springhill Hospice is absolutely delighted to have received an overall rating of Outstanding, which means that the service is performing exceptionally well. As part of the celebrations, Hospice dog, Wilson congratulated staff and volunteers by handing out treats, wearing his ‘we are outstanding’ t shirt.

Some of the reasons stated for the Outstanding rating were; “Staff always treated patients and relatives with compassion and kindness, respected their privacy and dignity, and took account of their individual needs” and “The service was inclusive and responsive in its tailored care to meet the individual and complex needs of its patients.”

Sam Wells, Chief Executive Officer of Springhill Hospice, said;” To receive Outstanding at any time is wonderful, but to receive it after all the challenges thrown at the Hospice over the last few years is absolutely incredible, and a testament to every single member of staff and volunteer. It’s a real privilege to be a part of this team and this recognition could not be more well deserved.”

Lesley Mort, Chair of the Board of Trustees, added; “The Board is very proud of this achievement by all staff and volunteers at the Hospice who have worked so hard and with such dedication to reach this level of performance. This result will support our ongoing commitment to deliver the best possible care to our patients and their loved ones in the future”.

You can read the full report here: https://heyzine.com/flip-book/CQC2023 and watch Cheif Executive Wooficer Wilson handing out treats here:

Congratulations and well-done Springhill!